As we visit with our clients, we plan on gathering the most common questions that come up, which are usually some short-cuts to tidbits of navigating through the Internet or managing files and folders, especially when someone purchases a new 'thumb drive' or 'flash drive' or 'external hard drive' or 'SD card.' We would like to help everyone understand concepts, how to perform certain tasks, or some tips on surfing the net. This section is dedicated to our current clients, future clients, and those of you who would like an answer or two on a perplexing technical issue you are struggling to find the answer while googling. Please be professional and courteous of others when posting your suggestions or solutions here. We appreciate everyone sharing information/knowledge/experience with others. Thank you!